Refund & Cancellation Policy

Refunds

Fines and transfers in HerWay are voluntary and pre-agreed by participants. Refunds may be issued when:

• A technical error caused a duplicate or incorrect charge;
• Unauthorized use of your account is verified.

Requests must be submitted within 7 days of the charge to support@herway.app. We may request additional information to investigate. All approved refunds are processed via Stripe to the original payment method.

Cancellations

• You can cancel your account at any time from settings.
• Future charges stop immediately after cancellation.

Disputes & Chargebacks

If you dispute a charge with your bank, Stripe’s processes apply. Contact us first so we can help resolve issues quickly.

Contact

Email: support@herway.app